Privacy Policy

  1. Our website may contain links to third party websites. If you select a link to any third party website, you may be subject to terms and conditions which are not under our control and we do not accept responsibility for such terms and conditions applied by third parties.
  2. Personal information is defined in the Protection of Personal Information Act 4 of 2013. We subscribe to the principles for collecting Personal Information set out in the Act, and the Regulations thereto.
  3. We try to ensure that the Personal Information in our possession is accurate.
  4. We store Personal Information of clients on software which is used to provide services to clients, and to invoice clients. In some cases, we use cloud based software, and in such cases, we enter into Data Protection Agreements with our service providers, where possible.
  5. The Personal Information that we collect from clients, is accessed by our staff and where services are requested by clients, which involves us in dealing with Government organisations on their behalf, such organisations will also access the Personal Information of clients. Usually this will be South African Revenue Services or Companies and Intellectual Property Commission.
  6. Security cannot be completely guaranteed on the internet, but we apply reasonable measures to safeguard Personal Information against unauthorised disclosure or access.
  7. We do not sell Personal Information to any third party or use the email address of a client to distribute unsolicited mail. We may send mails to clients in connection with the provision of our services or for the marketing thereof, from time to time.
  8. Personal Information is only stored for so long as is necessary to render our services or as may be required by any legislation.
  9. A client has the right –
    • Of access to their Personal Information stored by us. This may be done by emailing;
    • To request that we rectify any inaccuracies in their Personal Information;
    • To request deletion of Persona Information held by us, if such information is no longer needed for the original processing purpose or if the client withdraws their consent, and there is no reason to retain such information, or where a client has objected to us processing Personal Information, and there is no valid reason for such information to be processed;
    • To restrict processing of Personal Information to only that which is necessary for us to fulfil our responsibilities to such client;
    • To lodge a complaint with the Information Regulator, should we breach any of the provisions of the Act;
    • To withdraw their consent at any time if the processing of Personal Information is based on their consent;
    • To object to processing of Personal Information, if such processing is not in the legitimate interest of the client;
    • To object to the processing of Personal Information for direct marketing purposes.